Turbotax 2020 crack reddit3/29/2023 In contrast, TurboTax “Free Edition” is only free for those with the simplest tax situations, such as people who only have income reported on a W-2 tax form. If you made under $34,000, you should have been able to use the truly free version: TurboTax Free File. These people as well as others who have prepared taxes for friends and family should check to make sure that people who were eligible to file for free were not charged. People who are independent contractors or who have student loans and others making less than $34,000 are more likely to have unnecessarily paid. (And thanks.) Who Is Affected and How It Works If you call or email, we’d appreciate if you let the person you speak with know we have a questionnaire they can fill out. If you do reach out to the company, we have a request: We’re curious about the calls from the customer service side of the line too. We showed on Monday how TurboTax buries the landing page for the real Free File edition and instead systematically pushes users to the “Free Edition,” which actually puts many people on track to pay. But, as ProPublica has previously reported, very few of those eligible - under 3% - actually use Free File. In exchange, the IRS has pledged not to compete with the companies by creating its own free, online system. Intuit and other tax software companies promised the IRS to offer free versions of their products to most Americans as part of a program called Free File. If you’ve got audio of a call or copies of correspondence, you can upload that below as well. Fill it out and let us know what the company is telling you ( or click here). We’ve added a brief questionnaire to the bottom of this page. The company hasn’t answered our questions. We’ve repeatedly asked Intuit about its refund policy. Please switch me to that edition and refund the price difference.” I was supposed to have used the TurboTax Freedom Edition, or TurboTax IRS Free File edition.Īccording to the IRS’ official website, because I make less than $34,000 per year, I am eligible for the TurboTax Freedom Edition, which is part of the IRS Free File program. I was billed for the wrong edition of TurboTax. If you’re calling now, it may be more effective to say something like: “I have found an error with my billing that I would like corrected. But this week we’ve heard that the company has set up a special team for your calls and that they are no longer giving money back when people mention our stories. Update, May 2, 2019: We’ve heard from dozens of people who got refunds from TurboTax and Intuit after our reporting.
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